Blinded by the lights

‘Blinding by the lights’

In Money Worries by Natasha Parrott

Where can online gamblers with debt problems find support?

First of all let’s be clear. Addressing problem gambling is a much broader subject matter than just addressing debt, and it’s becoming increasingly apparent the gambling industry needs to do more to prevent and support problem gambling in the first place, before debt arises. Together we need to support people and stop ‘Blinding by the lights’.

However, should gambling start to become a problem and personal debts start to build up then where should someone turn to for support?

From a personal point of view, I’ve regularly used the online websites and apps to place bets. They’re all vibrant sites that draw the punter’s attention to offers and bet ideas. A welcoming, friendly and exciting place to spend your ‘virtual’ time…but real money.

From a professional point of view I am a debt counsellor, and here at Consumer Money Worries we are increasingly aware of a surge in people with gambling related debts contacting us for free support. A consistent message from our clients is the frustration and confusion they have when trying to access the right support solutions.

So, the question is…. Are online gambling sites proactively doing enough to educate and support punters on the risks of gambling and the support available to them?

In short, based on our research of several online sites and apps I would say it’s a unanimous NO.

On all the sites and apps I personally reviewed you must scroll through many, many tempting and distracting bonus bets and offers before you can find even the tiniest of links to gambling related support. These links or banners are considerably smaller in relation to the bet and bonus offers.

This reminds me somewhat of the tobacco industry and how marketing and branding has changed over recent years. Nowadays, with much greater focus on highlighting the dangers and solutions on cigarette packaging as opposed to colorful, eye catching branding.

‘Blinding by the lights’

With so many instances now arising of the gambling industry coming under increasing scrutiny, including a recent record fine of almost £8m (see link below for article) surely, it’s now time for the industry to stop ‘blinding by the lights’ and re-balance the branding and support, on their online sites apps in particular.

To read more about the record gambling firm fine recently released by Rob Davies from the Guardian Newspaper, see link below:

How can Consumer Money Worries help Gamblers with their debt problems?

Through the personal and professional experiences in the team, we understand the pressures that our client’s face on a day to day basis due to gambling related debts, the impact it has on mental health, sleepless nights, career impacts and the devastating affects it can have on family life. That is why with the support of of networks; Consumer Money Worries is committed and driven to making a contribution towards the fight against gambling related financial difficulties.

Consumer Money Worries has been built on honesty, loyalty and integrity driven foundations, with its client’s at the heart of everything we do.

We are here to ensure our client’s never feel alone again in a world of financial despair, to take the pressure off and guide our client’s towards a debt free future.

The following Client testimonial highlights just how CMW can help and support:

This article was written by Graham Catterall – Consumer Money Worries.

If you would like to learn more about Graham and his journey, you can do so via the link below

My name is Graham Catterall and I am a Money Warrior!



Author: Natasha Parrott

I am aware we will not be able to save everyone BUT if we can at least save 1 family, if those parents teach their children and so on for generations to come; we have achieved our mission.