You have the Questions & we have the Answers.


No. The services provided by Money Worries Helpline are free of charge.
No. Whether we are giving you simply guidance or supporting you through what maybe the hardest time in your life, we are completely free.
No. The services provided by Consumer Money Worries are free of charge. Whether we are giving you simple guidance or supporting you through what maybe the hardest time in your life, we are completely free.

However if subsequently you enter into an IVA, DMP, DAS or PTD with one of our partners then there will be fees and costs payable which will normally be included within your monthly payments. Consumer Money Worries will receive a referral fee from our partner. Learn more about our fees here.

Consumer Money Worries sustains itself by working in partnership with various organisations that are dedicated and share the same passion, which is to provide a life changing service to people that are experiencing money worries.

We will take you through all the solutions available in the industry enabling you to make an informed decision on what solutions best fits your needs. We offer free tailored budget plans and also advise on industry solutions free and paid.

While most of our solutions are free, we also cover an IVA (Individual Voluntary Arrangement) solution. If you decide to take an IVA solution, we will introduce you to one of our Insolvency Practitioners. If you qualify and an IVA is put in place, then we will receive a referral commission from our Insolvency Practitioner partner.

What is an IVA (Individual Voluntary Agreement)

Fees & Information

Consumer Money Worries will endeavour to explain the Pros and Cons of each free and paid solution enabling you to make an informed decision on what best fits your needs.

For people living in Scotland we also cover Trusted Deeds and Debt Arrangement Scheme of which we will receive a referral fee if this option is considered.

When you contact Consumer Money Worries our role will be:

· Advising you on all industry solutions available on the market today.
· Explain the Pros and Cons of each solution.
· Complete an income & expenditure guide.
· Complete a fair budget guide.
· Collect financial information including assets you own.
· Communicate with you and your creditors.
· Explain fees of any paid services.
· Handing over your file to your Insolvency Practitioner.
· Continued Support while a solution is put in place.

Our referral fees range from £150 to £900 dependant on solution taken.
Consumer Money Worries is an Appointed Representative of Business Debt Advice Limited which is Authorised and Regulated by the Financial Conduct Authority, meaning in order to further support you; we are regulated to give you direct advice on how to proceed.

Depending on the solution you opt for, you could see your Money Worries resolved within 24 hours of speaking to us.
To qualify for debt write off in an IVA, you must have a minimum of £5000 of qualifying unsecured debt owed to two or more creditors. A debt write off amount of between 25% and 75% is realistic, however the debt write off amount for each customer differs depending upon their individual financial circumstances and is subject to the approval of your creditors.
Here at Money Worries, we are extremely passionate about educating clients around every option available and allowing the client to make an informed decision. Depending on the solution you opt for, you may decide to enter into a formal arrangement.
Absolutely not!

Together we will complete a realistic budget plan and agree on a manageable and sustainable payment.




Approximate Debt ?

Number of debts ?

Click to Money Worries Helpline

Your Online Money Worries Helpline
3 Simple Steps…

Talk to us

Fill in the Get Started Now form and see if you Qualify. One of our Money Worries Advisors will contact you.

Help & Support

Your Money Worries advisor will educate you on solutions available, enabling you to make an informed decision on the path to take.

Your Solution

Together with our trusted and regulated partners, we will guide and support you every step of the way.

Our Social Mission

Our social mission is to put ourselves on the front line in the fight against poverty and financial hardship. We are a free, community based debt help service that is equipped to remove all of your money worries, stresses and pressures. Our mission is to make ourselves available within communities, providing honest and integrity driven debt guidance and support; enabling consumers to create a debt free and brighter future for themselves and their families. We are here to empower, educate and encourage consumers to deal with their money worries head on.

To find out more about managing your money and getting free debt advice, visit Money Advice Service, an independent service set up to help people manage their money.

We can Help with most types of situation…

Credit Cards

Payday Loans

Unsecured Personal Loans

Store / Catalogue Debts


Local Council Arrears

CCJ Debts

Electric, Gas, Water Arrears

Need Help & Support?

Contact us today for impartial advice on how to become Debt Free.